Logging into CitiDirect® using the CitiDirect® Mobile Token
Log into CitiDirect on Your Computer
Step 1
Launch CitiDirect on your computer and input your UserID, click on ‘Login’ to login with QR code or select ‘Login with Biometrics’ to login with biometrics.
Note: If you are a new user, you may be required to change your Password (sent by email) and set up the Security Questions
Step 2
QR code and instructions will appear on the screen
Note: If prompted, enter the Password.
Step 3
Open CitiDirect Mobile and select the “Desktop Login” option & enter Passcode (setup on your mobile during activation)
Step 4
Scan the QR code displayed on your computer with the app